Shipping & Return Policy
All products purchased from YesHijab.com can be exchanged within 10 days of purchase only if :
-The item is faulty, damaged or defective at the time of delivery.
-The item does not match the original specifications of the product or is found to be not the same as you had actually purchased.
-You must notify us within 3 days of delivery by writing to Info@yeshijab.com or by calling us at +92 309 428 4284 in case you want to raise a dispute. At YesHijab, we look at each dispute on a case-by-case basis and tries to be fair to both parties.
-Courier charges for the return and exchange will be paid by the customer for sending the item back.
-Any Sale item cannot be return or exchange.
There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:
-Exchange request is made outside the specified time frame.
-The product is damaged because of use.
-The product has tampered.
-Anything is missing from the package including price tags, labels, original packing, freebies, and accessories.
-Packs of products (containing more than one item) are considered to be one item, so their packaging may not be opened and they may not be returned partially or individually.
-All items must be exchanged with the original packaging intact.